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Cyan Cancun Resort & Spa, Cancun

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From70US$ /night
Check-in
28Jan2025Select date
Check-out
29Jan2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, Mexico, 77500

Cyan Cancun Resort & Spa is situated in the Zona Hotelera, renowned for its all-inclusive resorts and sandy beaches. The hotel offers a combination of modern amenities and a relaxing atmosphere by the sea. It features an outdoor swimming pool, private parking, and a dedicated beach area. Guests can enjoy services such as free WiFi and a 24-hour front desk.

Location

Cyan Cancun Resort & Spa is conveniently located just 6 miles from the nearest airport. Playa Delfines is approximately 0.5 miles away, making it easily accessible for beachgoers. Attractions like the Mayan Museum of Cancun and El Rey Archaeological Zone are within a short distance. The hotel is ideally positioned for visitors seeking a mix of cultural experiences and beach relaxation.

Rooms

The hotel provides air-conditioned rooms featuring flat-screen TVs and private bathrooms. Many units include balconies, offering guests a view of the surrounding area. Selected suites come equipped with living rooms and additional amenities such as whirlpools. Each room has a safety deposit box and a wardrobe for guests' convenience.

Eat & Drink

Cyan Cancun Resort & Spa has an on-site restaurant that provides a range of dining choices for guests. The hotel also includes a bar where visitors can relax with drinks after a day at the beach. Meals and refreshments are easily accessible, catering to varying tastes and preferences. Additionally, room service may be available for those who prefer dining in.

Leisure & Business

Guests can enjoy recreational options such as an outdoor swimming pool and a fitness center during their stay. The hotel offers a hot tub for added relaxation. Business travelers can benefit from the facilities provided, including a 24-hour front desk to assist with their needs. The landscaped garden provides a tranquil spot for leisure.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Suite
Max:
2 persons
42 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Bathtub
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Junior Suite
Max:
2 persons
42 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Bathtub
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King Room
Max:
2 persons
32 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Cancun 8.7 mi
Airports
Cancun (CUN) 8.8 mi
Isla Mujeres (ISJ) 22.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Private beach

Sports & Fitness

  • Fitness center

Dining

  • Restaurant
  • Bar/ Lounge area

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Spa & wellness center
  • Jacuzzi

Room features

  • Air conditioning
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, Mexico, 77500
Map view
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, Mexico, 77500
Nearby
Beach
Royal Beach Club
3800 ft
Restaurants
Km 19. 5 Restaurant & Bar Cancun
3800 ft
Blvd. Kukulkan Km 19. 5 Zona Hotelera
Coba International Buffet
2200 ft
Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Delicious Dining Options
Helpful Service
Noisy Location
Far from Main Areas
7.0/10
Very good
Rooms
6.7
Location
6.9
Service
7.4
Dining
7.8
Guest reviews
7.0/10
based on 9 reviews
7.3
7.3/10based on 3357 reviews
Doug
United States of America, May  2024
7.6/10

The hotel had a beautiful view of the pool and sea from my room, but the decor was a bit basic. The service was exceptional until it came to payment. The location was great with easy access to the beach, yet a bit far from the main restaurant hub. The dining options were delicious, and the facilities were top-notch.

Rooms
7.0
My sea view room was spacious and offered a lovely view of the pool and sea, but the decor felt a bit lacking in style.
Service
6.0
The staff was incredibly friendly and helpful throughout my stay, though things changed when it was time to pay for additional services.
Location
8.0
The hotel is located right on the beach, making it a perfect spot for beach lovers, but it's a bit distant from the main restaurant and club area of Cancun.
Dining
8.0
I thoroughly enjoyed trying everything on the menu during my stay, and the European bread was a standout. However, breakfast was not included, which was a downside given the price I paid.
Facilities
9.0
The hotel offered top-notch facilities, making my stay comfortable and convenient.
Emma
United Kingdom, May  2024
7.2/10

The hotel has a great location at the end of the hotel zone with amazing views. The rooms, although basic and without taste, were changed promptly after a failure. The service, though friendly, had issues with honesty and taxi prices inflation.

Rooms
7.0
The rooms are basic and lack taste but were changed promptly after a failure.
Service
6.0
The staff is very friendly but had issues with honesty and taxi prices.
Location
8.0
The location is the star of this property, although it's far from the main area of restaurants and clubs.
Dining
8.0
The dining is delicious as we tried everything on the menu during our stay, but not having breakfast on-site is a downside.
Facilities
7.0
The facilities are limited but adequate.
Arthur
United Kingdom, February  2024
6.0/10

The hotel rooms are very basic and lack any charm, located in a noisy area. An extra charge of £18 was applied when we accidentally left shampoo and conditioner at the beach. On the positive side, the service staff are friendly and kind.

Rooms
5.0
The rooms are so basic and lack any taste.
Service
7.0
The staff is very friendly and nice.
Location
5.0
The location is at the end of the hotel zone with limited food options around.
Dining
6.0
Dining options would be nice, but we ended up going to the hotel next door for meals.
Facilities
8.0
No specific comments on the facilities were provided.
Greg
United Kingdom, February  2024
8.0/10

The hotel offers a convenient location right on the beach with friendly and helpful service. While the rooms lack basic amenities like a coffee maker, microwave, and telephone, they are clean and simple. The dining options are delicious, but expect to pay separately for some services.

Rooms
7.0
The rooms are basic and lack amenities like a coffee maker, microwave, and telephone, but they are clean and simple.
Service
8.0
The service is friendly and helpful, but additional charges for services may apply.
Location
9.0
The hotel's location is perfect, right on the beach with easy access to transportation and nearby amenities.
Dining
8.0
The dining experience is delicious, but some services may require additional payment.
Facilities
8.0
The hotel offers well-maintained facilities for a comfortable stay.
John
United Kingdom, January  2024
7.8/10

The hotel offers a sea view room with a balcony and a large double bed, but there was an extra charge of £18 for taking shampoo and conditioner to the beach and leaving it there. The service provided by the female elderly receptionist was awesome, very friendly, and helpful. The location, despite being in a noisy area at the end of the hotel zone, shines as the star of this property. The dining options are delicious, with grilled dishes being a highlight. Overall, a mix of positives and negatives in this stay.

Rooms
8.0
The room was spacious, with a balcony and a large double bed, but there was a failure at least three days before my arrival.
Service
9.0
The female elderly receptionist provided awesome and very friendly service.
Location
7.0
The hotel is situated on the beach, but it is in a noisy area with limited food options nearby.
Dining
8.0
The dining experience was delicious, although we ended up going to the hotel next door for breakfast.
Facilities
7.0
The facilities were modern and convenient, but there could be improvements in some areas.
Susan
United States of America, October  2023
7.0/10

The hotel has a picturesque view of the pool and sea from the rooms, despite some dated aspects. The service was friendly overall, but there were instances of inflated taxi prices. It's a bit isolated from the main area with limited dining options, yet being right outside the resort has its perks. The dining experience was delightful with a delicious menu, though breakfast could improve.

Rooms
7.0
The room, though a bit old, was spacious and offered a beautiful view of the pool and sea.
Service
7.0
The staff was generally friendly and helpful, although there were instances of taxi price inflation due to agreements.
Location
6.0
The location, although a bit far from the main area, offers a lovely setting right outside the resort.
Dining
8.0
The dining experience was top-notch with a delicious menu, but it would be nice to have an improved breakfast selection.
Facilities
7.0
The hotel offers basic facilities with convenient access to beach and pool amenities.
Arthur
United States of America, August  2023
8.0/10

My stay at the hotel was great overall. The rooms were clean and comfortable, although I missed having amenities like a coffee maker and microwave. The service was incredibly friendly and helpful. The location was fantastic, being at the end of the hotel zone, but with limited food options nearby. The dining experience was delicious, and the facilities were well-maintained.

Rooms
7.0
I stayed in a room with a balcony and a large double bed. However, I was charged £18 for taking shampoo and conditioner to the beach and leaving it there.
Service
9.0
The service was top-notch, with very friendly and helpful staff, especially the female elderly receptionist who made check-in and check-out smooth. I also got a fair price of 400 units of currency for a ride.
Location
8.0
The hotel's location is the star of the property, although it's at the end of the hotel zone with limited nearby food options. The bus stop right outside the resort was convenient, except for some issues with change at the bar.
Dining
8.0
The dining options were delicious, and I even tried everything on the menu during my stay. However, for breakfast, I had to go to the hotel next door.
Facilities
8.0
The facilities were in harmony with the surroundings and neighboring areas, providing a luxurious feel.
Fred
United Kingdom, August  2023
6.6/10

I found the hotel to be in a noisy area, which was a bit of a downside, but the service was really friendly and helpful all the time. The location was not ideal as it was far from the main restaurant and club areas in Cancun. The dining options were great, but I wished the hotel offered breakfast at that price.

Rooms
6.0
The rooms were located in a noisy area and lacked amenities like a coffee maker, microwave, and telephone. However, they were clean and charged extra for items left behind.
Service
7.0
The service was friendly and helpful, although they inflated taxi prices due to agreements with cab drivers.
Location
5.0
The hotel's location was not the best, being far from the main restaurant and club areas in Cancun and in a noisy area.
Dining
8.0
The dining experience was delicious, with a variety of homemade organic products offered, but breakfast had to be sought in the neighboring hotel.
Facilities
8.0
The hotel offered homemade organic products in the dining options.
Delicious Dining Options
Noisy Location
George
United Kingdom, April  2023
7.4/10

The hotel is located at the end of the hotel zone, making food and snack options limited, but the stop outside the resort is convenient. The rooms, although bright and spacious with a balcony, have an old-style decor and lack essential furniture and amenities like a coffee maker or telephone. The location is great, although a bit far from the main restaurant and club area in Cancun. The bar staff's behavior regarding change was off-putting. Dining options were enjoyable, especially the nearby hotel's offerings. Overall, the hotel has its positives and negatives to consider.

Rooms
7.0
The rooms, while bright and spacious with a balcony, have an old-style decor and lack essential furniture and amenities like a coffee maker or telephone.
Service
8.0
Location
7.0
The hotel is at the end of the hotel zone, making food and snack options limited, but the stop right outside the resort is convenient.
Dining
8.0
The dining experience was enjoyable, especially at the nearby hotel.
Facilities
7.0
Facilities are decent, with some room for improvement.
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Rooms and Guests2 Guests, 1 Room